'Contacted via email about technical issues, had a reply within an hour. An engineer called me and walked me through the steps to find the issue and even sent me a download of the manual. Managed to find and fix the problem quickly. Excellent service!'
'Absolutely first class, top service and knowledge, testament that customer service is indeed alive and well!! thank you'
'I am totally amazed at the quality of service and equipment supplied. Staff are helpful friendly and knowledgeable, a pleasure to deal with'
'Excellent efficient website, easy to use and great selection of premium welding products with knowledgeable staff on the other end of the phone!'
'May I say what a pleasure it has been to work with such a professional, courteous and patient team of people. You all have worked diligently with me every step of the way to ensure my new machine worked to the satisfaction we all expected. Between the team they narrowed down and sorted the problem out, which may I add, had nothing to do with the quality of the machine. I would like to thank Charles Foster, Jack and Tom for all of your help, not only are you a rarity these days but you are also a credit to the industry. You have one happy customer who can now fulfil his ambition of producing the art work he planned to for so many years'
'There was a slight mix up with delivery times,but I must say,they listen to your concerns and are proactive at putting things right,very good reassurance'
'I'm well impressed for the fast delivery of my order. I'm so please & it's just what I needed, thanks'
Parts arrived this morning (Saturday)! Wasn't expecting until at least Monday afternoon. Many thanks for great service, as normal, little things mean a lot.