'Foster designed supplied and installed a bespoke extraction system for our 12 welding bays. The service from start to finish was excellent and we're extremely happy with the installation'
Foster Industrial's technical input and willingness to bring new ideas, processes and welding kit to us, means we stay efficient & competitive'
Steve visited site, listening to our requirements, and was honest about what 'On Torch Extraction' could do. Successful trialing and the fact it was far superior to other leading brands which we test, led us to purchase the equipment. We have now protected the team whilst adhering to health and safety requirements. Very happy welders'
Had the pleasure of meeting Steve on site to review our new product application -Foster Industrial were able to provide a turnkey solution to enable our existing area to be extended, JIB Crane & spot welder to be installed whilst minimising disruption to the existing operation. The project from start to finish was managed without fuss and delivered on time which enabled our new production process to commence ahead of schedule '
'Contacted via email about technical issues, had a reply within an hour. An engineer called me and walked me through the steps to find the issue and even sent me a download of the manual. Managed to find and fix the problem quickly. Excellent service!'
'Absolutely first class, top service and knowledge, testament that customer service is indeed alive and well!! thank you'
'I am totally amazed at the quality of service and equipment supplied. Staff are helpful friendly and knowledgeable, a pleasure to deal with'
'Excellent efficient website, easy to use and great selection of premium welding products with knowledgeable staff on the other end of the phone!'
'May I say what a pleasure it has been to work with such a professional, courteous and patient team of people. You all have worked diligently with me every step of the way to ensure my new machine worked to the satisfaction we all expected. Between the team they narrowed down and sorted the problem out, which may I add, had nothing to do with the quality of the machine. I would like to thank Charles Foster, Jack and Tom for all of your help, not only are you a rarity these days but you are also a credit to the industry. You have one happy customer who can now fulfil his ambition of producing the art work he planned to for so many years'
I have dealt with Rebecca regarding a number of issues and orders over the last few months and I feel that she should be recognised in some way for her extremely reliable, professional and always friendly and helpful manner. Our company is not a huge buyer of welding equipment and consumables, but nevertheless because of the way I have been treated and looked after by Rebecca I have recommended that any of our consumables that we need, and if you can provide them, will be coming from yourselves. Rebecca is a credit to your company, it would be nice if all the other people I have to deal with were like her!!
'There was a slight mix up with delivery times,but I must say,they listen to your concerns and are proactive at putting things right,very good reassurance'
'I'm well impressed for the fast delivery of my order. I'm so please & it's just what I needed, thanks'
Parts arrived this morning (Saturday)! Wasn't expecting until at least Monday afternoon. Many thanks for great service, as normal, little things mean a lot.