Shipping & Returns
When will you receive your order?
Each stock item has an availability flag which are as follows.
-In stock: You can expect to receive these items the next working day following your order. (Please allow 48 hours for the delivery of a machine over 15 kilos).
-Delivery 2-3 days. Please allow up to 72 working hours for these items to be delivered.
-Out of Stock. It is best to contact us directly to ascertain a delivery date.
Standard Mainland UK Delivery (England, Wales & parts of Scotland - excluding Highlands, Offshore and Aberdeen)
All orders over £50 are delivered NEXT DAY free of charge*
All orders under £50 are delivered NEXT DAY for £6.95 + vat*
If you live in the Highlands or Islands of Scotland, Northern Ireland, Isles of Scilly, Isle Of Man or the Channel Islands additional shipping charges will apply. The carriage cost is typically £18.50, but further charges may apply if the item is over a certain weight threshold.
Foster Industrial ship welding products all round the world. If you would like more information on the delivery options available, please call 01509 509 269 or e.mail firstname.lastname@example.org
If you have any special requirements like Saturday delivery or multiple drops, this can be arranged. Please call 01509 509 269 for details.
*Next day delivery only applies to items in stock and to UK Mainland addresses. Orders must be received by 2pm, orders after this time will be despatched on the following day. Some highland postcodes and rural routes are only available as a two day service. If you have any questions please feel free to ask.
What is our Returns Policy ?
You have a 7 day approval period from the day the goods are actually received. This is to ensure that the goods meet with your requirements.
Carriage costs for the return of the item will be borne by the customer and goods must be received by Foster Industrial in a new and unused condition. We strongly recommend that you use an insured and tracked delivery service for your returns and always obtain proof of postage.
Please note that items ordered incorrectly and then returned to Foster Industrial for credit, will incur a 15% restocking fee. This fee maybe waivered for orders over £300 net, at the discretion of the company.